Website of the UK government

Overview

To make a complaint about your local council or local authority service you must first make the complaint to the council or service concerned. If the matter is not resolved to your satisfaction you can then go to the Local Government Ombudsman.

The link below will take you a page where you can type in your postcode to find your local authority. You will then be taken to your local council's complaints page.

• Make a complaint about your local council Opens new window

How to use this service

If you are not happy with the response you receive you can take your complaint to the  Local Council Ombudsman.

• Local Government Ombudsman Opens new window

More useful links

• Compare local authority performance
• How your local council works (home and community section)